Wells Fargo $19.5M Call Recording Settlement: How to Claim Up to $5000

Did you ever feel a call was recorded without your consent between 2014 and 2023? If so, you may have a golden opportunity. Wells Fargo is settling a class action lawsuit for $19.5 million to compensate people whose calls were recorded without consent.

If you or your business received a call from The Credit Wholesale Co. Inc. between October 22, 2014 and November 17, 2023, you could receive a cash payment of up to $5,000. In this article, we’ll tell you what the settlement is, who qualifies, how much you’ll get, and how to file a claim.

What is the Wells Fargo call recording settlement?

This case involves violations of the California Invasion of Privacy Act (CIPA). The allegations are that Wells Fargo, Priority Technology Holdings Inc., and The Credit Wholesale Co. Inc. recorded customer calls without informing them or obtaining their consent.

Main allegations:

• ✔ Call recordings were made without the call receiver’s knowledge or consent.
• ✔ Phone conversations are considered confidential under California law.
• ✔ Wells Fargo and its affiliates did not disclose the recordings beforehand.

Who is involved in this case?

• Wells Fargo Bank N.A.
• Priority Technology Holdings Inc.
• The Credit Wholesale Co. Inc. (who was making the calls)

Although Wells Fargo has denied any wrongdoing, they have agreed to pay $19.5 million to settle the lawsuit.

How much money can you get?

Under this settlement, eligible participants will be paid up to $86 per call, up to a maximum of $5,000.

Number of Calls Received	Estimated Payment
1 Call	$86
10 Calls	$860
20+ Calls	$5,000 (Maximum)

Who is eligible?

If you meet the following conditions, you can make a claim:

• ✔ Received a call from The Credit Wholesale Co. Inc. between October 22, 2014 and November 17, 2023.
• ✔ Lived in California when received the call.
• ✔ Did not give any consent for call recording.

Information required to make a claim:

• Your phone number or business name.
• Claim ID and PIN code if you received a notification.
• W-9 tax form, if the payment is more than $600.

How to make a claim for a Wells Fargo call recording agreement?

Step 1: Visit the official website

• Those who are eligible can fill out the claim form by visiting the official website of the agreement. This website will be provided to you in the notice.

Step 2: Fill out the claim form

• ✔ Enter your phone number or business name.
• ✔ If you received a notice, enter the Claim ID and PIN code provided.

Step 3: Submit your claim before April 11, 2025

• ✔ Submit your claim application online or by mail.
• ✔ Attach a W-9 form for payments over $600.

Important Dates and Payment Schedule

Event	Date
Objection & Exclusion Deadline	April 4, 2025
Claim Submission Deadline	April 11, 2025
Final Approval Hearing	May 20, 2025
Payment Distribution Begins	July 2025

Payments will be issued within 52 days after final court approval. That is, eligible claimants could receive payments by July 2025.

Additional Terms of the Agreement

Under this agreement, The Credit Wholesale Co. Inc. has agreed to obtain proper permission before recording calls with California businesses.

How will settlement funds be distributed?

Expense	Estimated Amount
Attorney Fees & Legal Costs	Up to $6.5 million
Settlement Administration Costs	Up to $200,000
Class Representative Incentive Awards	$7,500 per person
Remaining Funds	Distributed to eligible participants

Should you file a claim in this settlement?

If you have a business with The Credit Wholesale Co. Inc. between 2014 and 2023, you may receive a claim under this agreement. If you received a call from and you are in California, this could be a great opportunity to receive up to $5,000.

• ✔ Don’t forget to file your claim by April 11, 2025.
• ✔ Check your eligibility and keep the required documents ready.
• ✔ Check the official website of the agreement for more information and to fill the claim form.

Note: This is a limited-time opportunity, so it is important to apply on time!

FAQs