Citibank Lawsuit Settlement: Get $350 to $850 in 2025 – Eligibility & Process

If you have ever received unsolicited robocalls from Citibank, especially if you were not their customer, you may have a chance to be part of a major settlement in 2025. Citibank has agreed to a $29.5 million settlement to settle allegations of violating the Telephone Consumer Protection Act (TCPA). If you qualify, you could receive an amount ranging from $350 to $850 or more.

Background of the Citibank Class Action Settlement

This case was filed against Citibank because they made robocalls to non-customers about their delinquent credit card accounts between August 15, 2014, and July 31, 2024. According to the TCPA law, such calls made without prior authorization amount to illegality.

Citibank has since agreed to pay $29.5 million as a settlement in the lawsuit to be distributed to the aggrieved parties.

Settlement Key Facts

Who’s entitled to state claims?

You could potentially qualify for a settlement depending on:

Not a Citibank customer—If you’ve never used Citibank at all but received a robocall concerning your outstanding accounts related to your credit card,

You have received a robocall. If you’ve received an unsolicited robocall or several calls, you may qualify.

The call was made between August 15, 2014, and July 31, 2024. Telephone calls sent at any time other than this are not included in the settlement.

The call was made to your mobile number—only calls to mobile phones are included in this settlement. Landline calls are not valid.

How much money can you get?

• $350 to $850: If you received a small number of calls, you may receive a payment in this range.
• Up to $2,500: If you received more than five robocalls and have proof, you may receive a higher amount.
• Fund distribution: The amount of $29.5 million will be divided among all eligible claimants.

How to file a claim?

If you want to participate in this settlement, follow the steps below:

1. Visit the official website.

Go to the official website for the settlement: ClaimDepot.com. Here you will find all the necessary information.

2. Fill out the claim form.

You will need to provide the following information:

• Your name, address, and email
• The phone number that received the call
• The date or expected time of the call

3. Submit the form.

You can submit the form online or send it by mail. The address to mail it to is:

Head v. Citibank, N.A. Claims Administrator, P.O. Box 301134, Los Angeles, CA 90030-1134

4. Attach supporting documents (if required).

If you are claiming a higher payout (up to $2,500), you will need to provide information such as your phone bills or call logs.

5. Submit before the December 20, 2024, deadline.

Applying before the deadline will ensure that you will receive a payment.

Common misconceptions and realities

• “Can I claim it if I don’t remember the call?” – Yes! If you received the call but don’t remember it, you can still claim. Phone records can help.
• “Will I receive the full $29.5 million?” – No, the amount will be divided among all eligible claimants.
• “Do I have to be a Citibank customer?” – No, this settlement is exclusively for non-customers.

Conclusion

The Citibank Class Action Settlement 2025 is a great opportunity for those who received unsolicited robocalls. If you qualify, you could get anywhere from $350 to $850 or more. Filing a claim is simple and takes just a few minutes.

The deadline is December 20, 2024, so don’t forget to apply on time. Visit ClaimDepot.com for more information and a claim form.

FAQs